Delivery Rates & Policies

Overview

Orders placed on www.huskicoolers.com.au are delivered to Australia only. If you're from outside of Australia and would like to purchase a Huski product, please visit www.huski.co.nz.

From time to time, we run shipping promotions that include standard and express delivery costs to addresses in Australia, unless otherwise specified. Orders must be placed through our website huskicoolers.com.au to be eligible.

    Christmas delivery dates

    For the best chance of your Huski arriving in time to sit under the Christmas tree, we recommend ordering online by the dates below. Please note these are delivery estimates and we can’t guarantee a specific delivery date.

    Express Delivery

    • WA - 9am Wednesday 20 December (AEST)
    • NT - 9am Wednesday 20 December (AEST)
    • Rest of AU - 9am Thursday 21 December (AEST)

    Standard Delivery

    • WA - 9am Friday 15 December (AEST)
    • NT - 9am Thursday 14 December (AEST)
    • Rest of AU - 9am Monday 18 December (AEST)

    If you’ve missed the Christmas cut-off for your area, don’t worry, you still have some options.

    • Huski eGift cards - simply choose an amount and a printable Huski eGift card will be emailed to you.
    • Huski retailers - Huski is available in selected retailers around Australia, see our Huski store finder here.


    Australia delivery methods, rates, and targets

    We use Australia Post and offer Standard Post and Express Post for all deliveries from our Sydney warehouse. Deliveries are sent using a tracked non-signature service. If your order is placed before 1pm from Monday to Friday, it will be dispatched on the same day. We deliver nationwide in Australia. 

    • FREE Express Delivery for orders over $100
    • All orders under $100 have a delivery rate of $7.99 for Standard Delivery and $11.99 for Express Delivery

    Delivery targets are a guide only and we can't guarantee that your parcel will reach its destination within the estimated delivery time. However, we'll do our best to get your Huski to you as soon as possible.

    Standard Delivery
    State Estimated delivery time Cost
    ACT 2-4 business days $7.99
    NT 8+ business days $7.99
    NSW 3-5 business days $7.99
    QLD 3-5 business days $7.99
    SA 5-7 business days $7.99
    TA 5-8 business days $7.99
    VIC 3-5 business days $7.99
    WA 7+ business days $7.99

     

    Express Delivery
    State Estimated delivery time Cost
    ACT 1-2 business days $11.99
    NT 4-6 business days $11.99
    NSW 2-3 business days $11.99
    QLD 2-3 business days $11.99
    SA 2-3 business days $11.99
    TA 2-4 business days $11.99
    VIC 2-3 business days $11.99
    WA 3-4 business days $11.99

     

    In some rare instances where delivery is more challenging, e.g. offshore islands, there may be additional delivery charges. If this is the case with your order, we will get in touch directly to discuss, once we have received your order.

    If the goods cannot be delivered because you cannot accept delivery, the incorrect address has been provided, or no one is available to accept the goods, it then becomes the buyer's responsibility to arrange re-delivery or personal collection of the goods from their courier depot.

    If you are missing your shipment and it has been more than 5 business days past the estimated delivery time, please contact team@huskicoolers.com.au.

    International delivery

    If you would like to purchase a Huski product for delivery outside of Australia, please visit the relevant website below:

    Pre-orders

    From time to time, we offer pre-orders on new products before they officially launch. Delivery estimates during pre-order are subject to change, but we do our best to get them to you as soon as possible.

    Latest pre-order product delivery dates below.  

    Product Date pre-order placed Delivery estimate
    After 27 October 2023 Late January 2024
    Before 27 October 2023 December 2023
    After 27 October 2023 Late January 2024
    Before 27 October 2023 December 2023

    If you purchase pre-order and in-stock items in the same order, your entire order will be placed on hold until all items are ready for shipping.

    For faster delivery of your in-stock items, we recommend making two separate orders - one for your pre-order items and one for your in-stock items.

    If you need to amend an existing order, please contact us on team@huskicoolers.com.au or +61 (0)2 7908 4622.